FAQs
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Frequently Asked Questions.
You can reach our customer support team via email at Support@dityexports.com or call us at +91 820 931 9253. Our team is available from Monday to Friday, 9 AM to 6 PM IST.
Easy & Secure Shipping
14 Days Return
Security Payment
Dity Jewellery offers a wide range of jewellery. We specialize in both traditional and contemporary designs, ensuring there’s something for everyone.
Yes, we offer customization services. You can work with our designers to create a unique piece that reflects your personal style. Please contact us with your requirements.
Please refer to our Return Policy page for more details.
To maintain the shine and quality of your jewelry, store it in a dry place away from direct sunlight. Avoid contact with chemicals and perfumes, and clean it regularly with a soft cloth. For specific care instructions based on the material, refer to our Jewelry Care page.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website’s tracking page to check the status of your delivery.
We accept a variety of payment methods, including credit/debit cards, bank transfers, and digital wallets. For customers in India, we also offer Cash on Delivery (COD).
Yes, we prioritize your privacy and security. Our website uses SSL encryption to protect your personal and payment information. For more details, please review our Privacy Policy.